How do I create an account on Cargo 360?
Cargo 360 is reserved for employees of client companies. Your account is created by your company's administrator. If you haven't received your credentials yet, contact your manager or our support team.
I can't log in or need to change my password
For security reasons, password changes are managed by your company's administrator, not on a self-service basis. Contact your internal administrator, or email us at info@cargo360.com.tr with your company name and login email address.
How do I register a new parcel?
From the "Parcel Management" screen, select "Send a parcel," then fill in the sender's, recipient's, and parcel's information. You can also scan an existing QR code with the built-in scanner.
How can my clients track their parcel?
Each client company has its own tracking website, accessible to its clients with the parcel number. Your employees don't need to share access to the internal app for this.
A piece of data shown in the app looks incorrect, what should I do?
Contact us at info@cargo360.com.tr describing the issue (the parcel number involved, a screenshot if possible). We'll look into it quickly.
How do I report a bug or suggest an improvement?
All feedback is welcome. Email us directly at info@cargo360.com.tr with as much detail as possible (steps to reproduce the issue, a screenshot).