Privacy Policy

Last updated: 09/01/2026

This Privacy Policy describes how Cargo 360, publisher of the Cargo 360 application (hereinafter "the App," "we"), collects, uses, retains, and protects the personal data of the App's users.

Cargo 360 is a professional application for employees of client companies to manage parcels, clients, shipments, quotes, payments, and financial reports related to their transport and logistics activity.

1. Data controller

2. Data we collect

2.1 Data provided by the user (employee)

• First and last name, professional email address
• Login credentials (username, encrypted password)
• Position / role within the client company

2.2 Client and parcel data entered by the user as part of their activity

• Name and contact details (phone, address) of senders and recipients
• Parcel information: weight, volume, mode of transport, status, receipt and delivery dates
• Payment data linked to shipments (amounts, payment status — Cargo 360 does not store full card numbers)
• Quotes and commercial documents generated in the app
• A photo of the parcel taken by the employee at check-in, for tracking and proof purposes

2.3 Location data

• Location points associated with parcel tracking (not the user's personal device GPS location, unless this feature is explicitly enabled)

2.4 Technical data collected automatically

• Device identifier, device type, operating system version
• Usage and connection logs
• Diagnostic and crash report data, where applicable

2.5 Data via the QR code scanner

• Content of the scanned QR code (parcel identifier) — the camera is only used to read the code, no photo is stored

3. Purposes of processing

We use the collected data to:

• Enable authentication and management of employee accounts
• Manage parcels, clients, shipments, and loads operationally
• Generate quotes, financial reports, and performance reports
• Enable real-time parcel tracking and location
• Ensure the App's security and prevent fraud
• Improve service quality and performance
• Meet legal and regulatory obligations applicable to the transport and logistics sector

4. Legal basis for processing

Data processing is based on:

• Contract performance, linking the client company to its employee users and its own clients
• Legitimate interest of the company in ensuring the App's security and proper functioning
• Consent, where required (for example, for certain location data)
• Legal obligations, including accounting and tax obligations

5. Data sharing

We do not sell the personal data we collect.

Data may be shared with:

• The client company (the user's employer), owner of the operational data entered in the App
• Technical subcontractors (hosting, cloud infrastructure) acting on our instructions and respecting confidentiality
• Competent authorities, where required by law

Each client company has its own data space within Cargo 360, siloed from other client companies.

6. Data retention

Data is retained for the period necessary to fulfill the purposes described above, including:

• Account data: for as long as the employee uses the App, then archived in accordance with applicable legal obligations
• Parcel and transaction data: in accordance with legal retention periods for commercial and accounting documents in force
• Technical logs: for a limited period for security purposes

7. Data security

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, alteration, or disclosure, including password encryption and secure access per user account.

8. User rights

In accordance with applicable data protection regulations, each user has the following rights regarding their personal data:

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten"), subject to legal retention obligations
• Right to restriction of processing
• Right to data portability
• Right to object

To exercise these rights, the user may contact: info@cargo360.com.tr

9. Data of minors

Cargo 360 is a professional application intended for company employees. It is not intended for children, and we do not knowingly collect data concerning minors.

10. International data transfers

Your data may be hosted and processed by technical providers located in different countries. In such cases, we ensure these transfers comply with appropriate data protection safeguards, in accordance with applicable regulations.

11. Changes to this policy

This Privacy Policy may be updated periodically. Any substantial change will be communicated to users via the App or by email.

12. Contact

For any question regarding this Privacy Policy or the processing of your personal data: